RMTD’S RESPONSE TO COVID-19 VIRUS – Rockford Mass Transit District

RMTD’S RESPONSE TO COVID-19 VIRUS

RMTD EXTENDS FREE RIDES UNTIL FURTHER NOTICE

UPDATE: As of 3/30/2020, please be advised that RMTD is waiving fares on fixed route and paratransit service UNTIL FURTHER NOTICE.

COACH /USA VAN GALDER SUSPENDS ALL VAN GALDER BUS SERVICE

Effective Friday, April 3, 2020 all Van Galder service to O’Hare, and downtown Chicago has been cancelled until the end of April. Click here for more information. https://rmtd.org/wp-content/uploads/2020/04/Van-Galder-Services-Cancelled.png

RMTD DOWNTOWN TRANSFER CENTER CLOSED TO WAITING PASSENGERS.

Please also note that effective Monday, 3/30/2020, the RMTD Downtown Transfer Center will be closed to passengers waiting for buses. The Center will be open for transit business, vending and restrooms, however, once these actions are completed, passengers will be asked to wait outside for their bus.

AS OF MARCH 20, 2020 …

In keeping with the Governor’s request to shelter in place until April 7th, RMTD is extending its free rides until that time also. Please remember that the request stresses everyone stay put and only venture out for essential services only such as medical appointments and grocery shopping. Help stop the spread of the disease and stay put.

FACT SHEET EXPLAINING GOVERNOR’S EXECUTIVE ORDER OF 3.20.2020

On Friday, March 20,2020 Governor Pritzker issued the Executive Order amping up the order to shelter in place. While transit is still considered an essential service, the Governor and RMTD request that our riders stay put, stay home to stay healthy as much as possible. The following Fact Sheet should help to clarify the Governor’s request. https://rmtd.org/wp-content/uploads/2020/03/Stay-at-Home-EO-FAQ_.pdf

Here is a copy of the most recent Executive Order

https://rmtd.org/wp-content/uploads/2020/03/EO-2020-10.pdf

REVISED VAN GALDER SCHEDULE

Due to the Corona virus and limited travel, VanGalder/Coach USA has implemented the following bus schedule: https://rmtd.org/wp-content/uploads/2020/03/50059_VanGalder_RouteFlyer1.pdf

ROCKFORD MASS TRANSIT DISTRICT WAIVES FARES DURING COVID CRISIS – Updated 3.24.2020

Effective 5:00 a.m. on Wednesday, March 18, 2020 and running thru end of business on Wednesday April 7, 2020, the Rockford Mass Transit District will be waiving all fares on all services in an effort to reduce surface contact with the fareboxes and increase more social distancing when boarding and alighting.  This initiative also reduces cash and fare media interactions at our customer service windows at RMTD Transfer Centers.

The RMTD encourages all of its customers to follow the directive provided by the Winnebago County Health Department:

  • STAY CALM:  you are not alone in this, your community is here to support you. Talk to your friends and family and let them know if you are having concerns.
  • STAY APART:  Keep at least 6 feet away from others.  Avoid lines, and gatherings in public places if at all possible
  • STAY PUT:  Keep non-essential trips to a minimum and reconsider your travel plans.  Consider staying at home.  Be mindful of those who are at greater risk for contracting this virus, including older adults and those with underlying health conditions.

For those transit dependent customers who must travel for essential trips such as employment, medical appointments and groceries, the fare elimination will help minimize surface contact.  Also, fare elimination will enable passengers to access both driver and middle doors on the vehicle when boarding, thus minimizing lines and increasing space between riders and drivers.  We continue to encourage riders to also utilize all the space on the vehicles including seats in the back and be mindful of social distancing and limit social interactions whenever possible.

The no fares policy applies to both RMTD Fixed Route service and RMTD Paratransit service.  The waiving of fees is not intended encourage ridership at this time but instead ensure that those most dependent on our system have safe access to their critical trip making.  Paratransit riders must still follow all other guidelines related to scheduling and/or cancelling their rides.

At the present time, RMTD has set an end date for fare waivers to be end of business on April 1, 2020.  This policy will be monitored closely along with the other community health directives and may be changed or extended depending on other circumstances related to the COVID-19 virus.  For more information, please call 815.961.9000.

COVID-19 OPEN MEETINGS ACT GUIDANCE

Safety Information

Rockford Mass Transit District places the safety and security of our staff and customers in the highest regard.  To that end, we would first like to remind the public that there are several measures that individually one can take to assist in the spread of the COVID-19 virus:

  • STAY CALM:  you are not alone in this, your community is here to support you. Talk to your friends and family and let them know if you are having concerns.
  • STAY APART:  Keep at least 6 feet away from others.  Avoid lines, and gatherings in public places if at all possible
  • STAY PUT:  Keep non-essential trips to a minimum and reconsider your travel plans.  Consider staying at home.  Be mindful of those who are at greater risk for contracting this virus, including older adults and those with underlying health conditions.

Call your healthcare provider if you experience fever, cough, and shortness of breath, (flu like symptoms), stay home. Call your healthcare provider and inform them of your symptoms before going to a healthcare facility.

If your circumstances require you to be out and about on public transportation, RMTD wants to inform our riders of the following extra precautionary measures the District is taking to help reduce the spread of COVID-19/coronavirus disease.

The interior hard surfaces of all RMTD vehicles are being cleaned nightly.  RMTD is also using an airborne fogger to sanitize and deep clean our vehicles periodically with EPA approved products of the highest level. Our paratransit fleet is being addressed even more frequently than the fixed route vehicles due to the higher risk of our paratransit ridership.

The District is also maintaining a rigorous cleaning schedule of our facilities.  RMTD has a cleaning service that cleans our public facilities nightly.  Our Building Maintenance team is doing spot cleanings of hard surfaces and facilities during the day at regular intervals.  We are encouraging Social Distancing in all of our facilities and remind our customers that in order to reduce exposure, our interior spaces are for official RMTD business only.

RMTD has made hand sanitizers and protective equipment available for employees who need it and we have has also posted reminders from the Center for Disease Control on what hygiene measures to take to further prevent the spread of disease.  For more information, RMTD encourages visiting the following websites:

http://dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/coronavirus

http://www.cdc.gov/coronavirus/2019-ncov/index.html

For general questions about COVID-19, call the IDPH hotline at 1-800-889-3931

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