At RMTD we expect our riders to adhere to a basic standard of civility and respect amongst each other and with our staff. To that end, we have outlined below a Code of Conduct that will help insure safety and an enjoyable transit experience for all. For details on our Code of Conduct and the accompanying expectations, please click on the link below.

Bike Rack Usage

Rockford Mass Transit District makes safety and customer service our highest priority. In order to maintain a safe and enjoyable experience for everyone, RMTD requests that customers adhere to the following guidelines when utilizing RMTD buses or facilities.

• Please arrive at your bus stop approximately 5 minutes prior to the scheduled
  arrival to avoid time discrepancies.

• RMTD encourages bike usage. Please allow time for safely collecting your
  items and loading your bike into the rack. Please alert the driver that you need
  to claim your bike from the rack as you exit the bus.

• Please stand at a designated bus stop, facing the approaching bus. Buses will
  only stop at designated stops.

• Have your fare ready before you board the bus.

• Please remove children from any strollers and fold strollers prior to the bus
  arriving. Empty carts must also be folded prior to boarding.

• Allow exiting passengers to leave the bus before you attempt to board.

• Stand clear of doors so people can easily enter and exit vehicles.

• Upon boarding, please take a seat or stand by holding onto a handrail.

• Seniors, riders with disabilities, expectant mothers and mothers with infants
  have priority use of the Priority Seating area aboard buses. Please be courteous
  and move from these seats for any of these riders.

• Keep packages, bags or luggage on your lap or between your feet on buses to
  avoid blocking aisles.

• Keep strollers and carts clear of aisles and doorways aboard buses.

• Keep your feet and belongings off of empty seats to allow others to sit down.

• All pets, except service animals must be restrained in the appropriate carrier.

• Passengers using audio visual devices must use a headset and keep a low
  volume. This also includes the use of cell phones and two-way communications.

• Please help keep buses and facilities safe and clean. Do not eat or drink on
  board buses. Smoking is only allowed in designated areas. Use trash/recycling
  and cigarette receptacles, as appropriate.