Rockford Paratransit is one of the local Medicaid Transportation providers. Medicaid rides are available at no charge for persons holding a medical card who need transportation to medical facilities and who may not be eligible for Rockford Paratransit.
Medicaid riders must schedule a ride 48 hours in advance. To schedule a Medicaid ride, the passenger must provide Rockford Paratransit with a 7 digit approval number along with the pick-up and drop-off identifiers which they can obtain from First Transit. To get an approval number from First Transit, call 1(877) 725-0569. Once the approval number is given, passengers should then call (815) 961-2255 Monday through Saturday, between the hours of 8 a.m. and 5 p.m. When calling to schedule a ride, please have the 7 digit First Transit number ready to give to the scheduler. Medicare rides are scheduled only if Rockford Paratransit has availability. Priority is always given to certified Paratransit riders under the provisions specified under the ADA.