Our Job Is Getting You to Yours
Public transportation is an important component of urban sustainability, reducing our community’s carbon footprint, improving air quality and increasing accessibility to key quality of life assets in the Rockford Region. At Rockford Mass Transit District, the efforts of many dozens of people combine each day to help our passengers get where they’re going. Whether it be shopping, learning, healing, working or more, we’re here for you when you need us. Come aboard and join us on the road less traveled at Rockford Mass Transit District. The men and women of RMTD are looking forward to seeing you soon.
Rockford Mass Transit District Re-Opens Downtown Transfer Center
At 5:00 a.m. on Monday, February 11 2019, Rockford Mass Transit unlocked the doors and welcomed the public into the newly renovated Downtown Transfer Center. The building’s opening marks the substantial completion of Phase I of the two-phased renovation project. Phase II, which involves the re-design of the outside bus berthing and customer waiting area will continue into the spring with an estimated completion date of May 2019.
The renovated Transfer Center is a much brighter and larger facility than what previously occupied the space thus making for a more pleasant customer experience. As a result of the larger footprint, customers with wheelchairs or other mobility devices will find it easier to navigate through or stop and wait in the facility. RMTD has also added enhanced Information System Displays in key locations in the building. Charging stations have been added and are conveniently located for passenger use. A family restroom is also a new addition for families in transit with small children. RMTD staff will also benefit from the newly installed touchscreen computer system which will allow for a quicker and more efficient bus dispatch.
The safety and security of our riders is of utmost importance to RMTD, therefore improved security cameras have been added throughout the building and a designated security office will enhance security’s presence in the building and on the grounds.
With the new facility opening and the drive work continuing at the north end of the property, passengers will now be asked to board and alight their respective buses on W. State Street rather than Mulberry Street. Buses heading East bound will board from the South side of West State and West bound buses will board from the North side of West State. West State will be closed to through traffic between Court Street and Winnebago Street until the completion of Phase II. Mulberry Street, between Court and Winnebago, which was previously closed, will now be open to through traffic.
The opening of the newly renovated facility represents substantial completion of Phase I. Phase II, which is ongoing, will see the berthing areas and the surrounding drive areas reconfigured into a saw tooth configuration. A saw tooth design enables buses to pull in and out without having to backup. This pattern insures a more efficient and safer dispatch. With the completion of Phase II customers can also expect improved outside lighting, additional and improved security cameras, wayfinding signage and a more accessible boarding areas with canopies for protection against the elements.
501 W State is Officially Closed
As of 2.6.18:
As of this morning 501 W State is officially closed. Seating has been moved over to the Temporary Transfer Center and all that’s left is the mechanicals. Those should be out by the end of the week. The temporary facility is already in use. It is a lot bigger than we originally thought and also very bright. All the same transactions can take place here. The entrance is on the West side of the bldg.
It’s getting real. Felt a bit nostalgic as I snapped some of the photos of the empty transfer center.
WHAT YOU NEED TO KNOW ABOUT THE DOWNTOWN TRANSFER CENTER RENOVATION!
As of 2.1.18:
RMTD will officially start renovating the Downtown Transfer Center on Tuesday, February 6, 2018. On February 6th, the bldg. at 501 W. State will close and all Transfer Center activities will move to the Temporary Transfer Facility at the SW corner of Mulberry and Court between Winnebago and Court. The temporary facility will function in exactly the same manner as the Transfer Center.
In addition to the opening of the Temporary Transfer Facility we will begin dispatching all buses from Mulberry Street on February 6, 2018. At that time, Mulberry will be closed to all traffic except RMTD vehicles. To find out where your bus is, use this map. bus dispatch map
Listed below is information you may find helpful as we make this transition. Please do not hesitate to contact us with any questions you may have. Also please follow the progress of this exciting project on Facebook or follow Busalerter1 on Twitter for all the exciting news and progress.
Here are some things you might want to know:
- The temporary facility will be open and staffed the same hours as the 501 W. State Bldg.
- There will be seating in the temporary facility
- You can still buy passes, get schedule books and ask questions at the window in the new facility
- It is ADA compliant – wheelchair passengers can access the facility via the ramp on the West side
- There are ADA compliant toilets in the temporary facility
- Security will still be on site and we will still have cameras monitoring the property
- Vending is now located on the outside of the facility on Mulberry Street although only soda will be available until the new building is finished.
- Photo IDs will be still be taken at the downtown facility however they may not be up and running until Wednesday, February 7th. The East Side Transfer Center can create ID’s if this is an inconvenience for anyone.
- The bus arrival board will not be functioning, therefore PLEASE PAY CLOSE ATTENTION TO THE TIME. Don’t miss your bus.
- Here’s what our beautiful center will look like when it is all done!